Kusumadewi Purba, Ratih Puspita, and Syamsul Rizal Sinulingga. “The Balanced Scorecard Approach in Performance Measurement of The Pharmacy Installation of X Hospital Pangkalpinang”. JURNAL KESEHATAN POLTEKKES KEMENKES RI PANGKALPINANG, vol. 7, no. 1, Oct. 2019, pp. 8-16, doi:10.32922/jkp.v7i1.76.